Privacy Policy

KvMon Trading (“KvMon,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or interact with us as a prospective or existing business customer.

1. Who We Are

KvMon Trading is a Ugandan coffee company specializing in the sourcing, trading, and export of premium Arabica and Robusta green coffee. Our registered business address is Garden City Shopping Mall, Yusuf Lule Road, Kampala, Uganda.

2. Information We Collect

We may collect the following categories of information:

• Contact and business information — such as your full name, job title, company name, work email address, business phone number, and country, when you submit a coffee sample request or otherwise contact us.
• Commercial preferences — including your business type, estimated annual green coffee volume, coffee variety interests, and any additional requirements you provide through our contact form.
• Communications — records of correspondence with our export team, including emails, phone calls, and messages sent via WhatsApp or other channels you initiate.
• Technical information — basic website usage data such as browser type, device type, pages visited, and referring URL, where collected through standard server logs or similar technologies.

We do not intentionally collect sensitive personal data through this website. Please do not submit information you are not comfortable sharing for business inquiry purposes.

3. How We Use Your Information

We use personal information to:

• Respond to sample requests, trade inquiries, and general business questions.
• Evaluate whether our coffee products and supply options may suit your business needs.
• Communicate with you about quotations, availability, export requirements, and ongoing supply discussions.
• Maintain internal records of customer and prospect interactions.
• Improve our website, services, and customer support.
• Comply with applicable legal, regulatory, and contractual obligations.

4. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following grounds: your consent when you submit a form or contact us; our legitimate interests in operating and growing our export business; steps taken at your request prior to entering a commercial agreement; and compliance with legal obligations.

5. How We Share Information

We do not sell your personal information. We may share information only as necessary with:

• Authorized KvMon employees and representatives involved in export sales and customer support.
• Service providers that help us operate our website and communications, such as hosting providers and email delivery services used to process contact form submissions.
• Professional advisers, regulators, or authorities where required by law or to protect our legal rights.
• Business partners involved in fulfilling a supply relationship you have entered into with us.

Because we serve international buyers, your information may be accessed or stored in Uganda and, where necessary to respond to your inquiry, in other countries where our team or service providers operate.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining business records, managing active or prospective customer relationships, and meeting legal or accounting requirements. Inquiry records that do not lead to a business relationship may be deleted or anonymized after a reasonable period.

7. Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction on the processing of your personal information, or to object to certain processing. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

9. Third-Party Links and Services

Our website may link to third-party services such as WhatsApp. Your use of those services is governed by the privacy policies of the respective providers. We encourage you to review their terms before sharing information through external platforms.

10. Cookies and Similar Technologies

Our website currently relies on essential functionality needed to deliver pages and process form submissions. If we introduce analytics or additional tracking technologies in the future, we will update this policy accordingly.

11. Children’s Privacy

Our website and services are intended for business customers and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top of this page indicates when the policy was last revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

• KvMon Trading
• Garden City Shopping Mall, Yusuf Lule Road, Kampala, Uganda
• Phone:
• Online: Contact form